Teleo Privacy Policy

Last Updated: April 30, 2024

This Privacy Policy describes the types of information that Teleo Inc. (“Teleo”, “we” or “us”) collects from and about our customers and their corporate representatives (our “Customers”) on our website, www.Teleo.ai (the “Website”). 

Your privacy is important to us. This Privacy Policy is for informational purposes and sets forth our policy with respect to the collection, use and disclosure of business information that we collect when engaging with prospective and existing Customers and their representatives (“Customer Representatives”). By using the Website, you agree to the data collection, use, and disclosure as described in this Privacy Policy.

By accessing or using the Website, you consent to the information collection, disclosure and use practices described in this Privacy Policy. Certain features referenced in this Privacy Policy may not be offered on the Website at all times. Please also review our Terms of Use, which governs your use of the Website. 

  • Information We Collect. Our Website and the services we provide are aimed at companies and their representatives and not at individual consumers or households.

Teleo collects certain identifiable information from and about Customer Representatives (the “Customer Data”) that you provide to us. When Teleo collects and uses Customer Data on behalf of its Customers to respond to inquiries or provide our services, Teleo is generally a processor, or “service provider” and not a controller, of that Customer Data.

We collect personal information about Customer Representatives in a range of forms, including business information such as name, address, email address, telephone number, mobile telephone number, when they choose to provide it to us as a current or prospective Customer. Personal information means information about an individual from which that person can be identified and does not include anonymous personal information where the identity has been removed. This may include when Customer Representatives contact us with inquiries. 

Teleo does not intend to receive consumer household information from its Customers from individual consumer, nor do we sell or share Customer Representative information with third parties (excluding subprocessors). We do not direct the Website to, nor do we knowingly collect any personal information from, children under the age of 18.

The Website is not intended to collect personal health information or other sensitive information about Customer Representatives or Authorized Representatives. Any such information should remain with the Customer and should be shared and used only in accordance with our contracts with our Customers and the Customer’s privacy and other policies and procedures.

If a Customer Representative provides us with the name of their company, we may use the name of the company on a list of current or former customers for promotional purposes (unless otherwise specified in our Customer agreements).

If we receive Customer Data about you from or on behalf of our Customers or other third parties you use to contact us, we will only use that information for the specific reason for which it was provided to us. If you use a third party to communicate with us (such as a social network or third party video chat), we may receive certain information about you from the third party. 

  • Information Use & Sharing. We may use the information we collect from and about Customer Representatives on our Website and/or share the information to our service providers, authorized equipment dealers, Customers, and other necessary third parties to:
  • assess the needs of your business to determine suitable products;
  • send you requested product or service information;
  • respond to your questions;
  • improve the content and functionality of the Website and our marketing efforts;
  • conduct research and analysis;
  • comply with applicable laws, including to respond to requests from public and government authorities;
  • enforce this Privacy Policy and our terms of use;  
  • protect our rights, privacy, safety or property, and/or that of you or others.
  • develop new programs, products, or services; and
  • as described in our agreement with our Customer.
  • Changes to Our Privacy Policy. We reserve the right to revise this Privacy Policy at any time. When we do, we will post the changes on the Website. Your continued use of the Website after any changes or revisions to this Privacy Policy indicates your agreement with the terms of such revised Privacy Policy.

If you are Customer Representative who is a California resident and would like to opt-out of Teleo processing your information as a service provider on behalf of a Customer, please contact our Customer with whom you have a relationship, who may be your employer, to exercise your privacy rights.

  • Contact Us. If you have any questions, comments or suggestions of if you find any errors in our information about you, please contact us at:  hello@teleo.ai.